> Ethics and honesty

To keep our promises, being faithful to our commitments. To be responsible for our objectives, responding without any reservation to our obligations and maintaining an attitude of personal and professional dignity in all our actions, admitting our mistakes and reporting behaviour that is damaging to third parties.

> Professionalism

To put all our knowledge at the service of our work, to be strict and precise in the development of our tasks, disciplined by rules and procedures, prudent in our observations, but with the authority that comes with responsibility.

> Service

To show a positive helpful attitude to others, without shirking in accepting the responsibilities of our commitments, directing our efforts to satisfying the needs of our clients (internal and external), with safety and professionalism, aimed at achieving the objectives and results of the company.

> Integration and team spirit

Loyalty to the company's general interests, for which we are willing to sacrifice ourselves, a feeling of belonging and involvement in its decisions and strategies. Commitment to the agreements made in the framework of team work, being responsible in a personal way, leading the decisions that correspond to our position, and involving ourselves in other people's problems.

> Rigour

To comply with the commitments taken on, in time and in the right way, applying all our interest so as not to disappoint the expectations placed in us, taking on those responsibilities which correspond to us or when they are explicitly given to us.

> Respect for people

To consider people as the most valuable asset, treating them and being treated by them with dignity and good manners, making them feel they belong to our organisation, having relations based on mutual confidence and using all the means available to achieve their safety and comfort.

> Respect for the environment

To ensure correct environmental action in all our tasks, trying to minimise, at all times, the impact on the environment, and setting up policies to guarantee this.

> Desire for innovation

To permanently and constructively question the usual way of doing things, to promote new ideas and business opportunities, providing original solutions to the circumstances of permanent change, overcoming obstacles, converting them into possibilities, avoiding routine and mobilising others.

> Austerity

To foster a cost-saving attitude and use the necessary resources always taking into consideration the criteria of opportunity, cost and profitability for the Company. To adopt a healthy saving mentality, to have determination to make the best use of the available resources, being
aware that our attitude is an example to the whole organization.